January, 2017
You may recall completing the 2015 Policyholder Survey we conducted in the spring of 2015 that assessed your opinions on a variety of topics. The results of the survey provided a clear mandate for SVMIC to raise the bar in our online educational offerings for physicians and staff. To satisfy this mandate, a company-wide team spent 2016 working on a solution.
For many years, SVMIC has had excellent processes for presenting live seminars, but the ability to offer advanced options for online content required the selection and deployment of a new software system. This month SVMIC launched a new platform, the SVMIC Education Center, which offers more variety in risk education, easier self-service, and a larger number of online course options. In addition to these benefits, we also are happy to provide a better overall experience from registration to self-tracking for all SVMIC educational opportunities.
Web-based education can be highly beneficial for the learner, as it offers the opportunity for self-paced learning with the added benefit of self-management. It can be equally beneficial for the educator, as it opens up options for more creative delivery methods and more precise tracking. The SVMIC Education Center is just the beginning of our focus on web-based learning, as you will now begin to see growth in the number of online courses and topics offered, as well as experience a more cohesive and expansive education experience.
Policyholders can now easily access – all in one place - SVMIC’s educational offerings, transcripts of courses completed, courses pending completion, and all completion certificates for 2017 going forward. A substantial increase in course offerings and a broader variety of course topics are now available. Courses can be easily located with the use of a new course catalog with course format, credit eligibility, and even location filters for our live seminars. Courses that pique interest can be bookmarked for later registration, and online course progression will be saved for completion at the learner’s pace.
The ability to access these courses requires nothing more than an SVMIC E-Access online account; that process remains the same. Once an account is validated, the policyholder can reach the new Education Center directly from SVMIC’s website, www.svmic.com. Brief video tutorials are available on the Education Center homepage and on the course landing pages. Our goal is to make this transition as simple as possible for our policyholders, and to provide our learners with extra benefits that save time, make the experience more enjoyable, increase options, and help manage educational documents such as transcripts and certificates.
SVMIC also continues to offer CME courses online and in booklet form; however, these courses are no longer provided by a third party. Because these are now written and managed internally, we can provide better customer service to our policyholders and a greater breadth of CME-eligible course content.
In the past year, SVMIC has added the following courses:
In 2017, SVMIC created and added two new online CME courses:
As always, SVMIC will offer live seminars in several locations from March thru October. The only thing that has changed about live seminars is that policyholders with an online E-Access account can log in and download their certificates (30 days after seminar completion), as well as store and maintain those certificates, in the Education Center.
As the year progresses, SVMIC looks forward to receiving feedback from learners using our new Education Center. Our team is dedicated to tailoring this new and exciting online educational experience optimized to fit our policyholders’ needs. The ultimate goal is to provide a well-rounded array of educational topics to the policyholder, accompanied by an enjoyable and easy-to-use process.
With nearly a decade of experience at SVMIC, Meghan Clark serves as the Senior Manager of Education and Marketing, where she oversees a range of critical projects including Vantage, the SVMIC Education Center, all social media and communication strategies, the SVMIC website, and the "Your Practice Made Perfect" podcast.
Meghan holds a Bachelor’s degree in Psychology and Mental Health (2010) and a Master’s degree in Human Resources and Organizational Leadership (2013). Before joining SVMIC in October 2015, she accumulated diverse experience in software, training, and sales roles, which have equipped her with a robust skill set applicable to her current position.
Known for her strong interpersonal skills, curiosity, and passion for process improvement, Meghan is dedicated to enhancing SVMIC’s online presence and user experience. Her innovative mindset and commitment to organizational growth are central to her role.
Meghan lives in Spring Hill with her husband Alan and their three young children, and enjoys reading, traveling, outdoor activities, and engaging her creative side.
Our team is here to answer any questions you might have or to help you fill out a quote application.
