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Articles

Risk Matters - Informed Consent for Minors

Informed consent is a fundamental ethical and legal requirement in healthcare, ensuring that patients have the autonomy to make decisions about their medical treatments and procedures.  But who has the...

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Resources

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Podcasts

Episode 138: When It Might Be Time to Part Ways

Tune in to this episode where we talk with SVMIC's Jeff Woods, Risk Education Manager, about dealing with difficult patients, giving all you can BEFORE terminating that physician/patient relationship, and...

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Episode 117: An Ounce of Prevention is Worth a Pound of Cure

J. Baugh sits down with senior claims attorney Zynthia Howse to discuss a closed claim in which key information inadvertently left out of a routine medical records request ended in...

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Episode 111: Just What the Doctor Ordered

Host J. Baugh talks with VP of Medical Practice Services at SVMIC, Steve Dickens, about physician leadership, and the business side of medicine. In this deep dive, J and Steve...

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Episode 106: Technology Driving Clinical Care

Claims attorney J. Baugh sits down with Vanderbilt University Medical Center Biomedical Informatics Specialist, Kevin Johnson to talk about the fast-growing world of clinical IT, and how it can inform...

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Education Offerings

7208: Phone Call Handling for Medical Office Staff (Non-Clinical) Part One

This course will provide an overview of best practices in phone call handling for non-clinical medical office staff.

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7209: Phone Call Handling for Medical Office Staff (Clinical) Part Two

This course will provide an overview of best practices in phone call handling for clinical medical office staff.

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7210: Patient Safety in the Physician Office Setting (Staff)

This presentation will discuss injuries resulting from accidents in the office setting along with basic safety principles that should routinely be followed.

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