January, 2017
The term “culture” in your medical practice shouldn’t only mean a lab test to identify microorganisms. Even if you’re not aware of it, there is an environmental culture within your practice that affects productivity, staff performance and patient safety. Culture is a system of shared values and beliefs that influence how people in the organization behave. Culture is dynamic, and maintaining a healthy culture requires nurturing. The new year is a good time to assess expectations and values; how the practice treats employees and patients; and establish new goals. Emphasis on people, innovation and the patient experience may enrich your practice’s culture and start the new year off right.
Julie Loomis is Assistant Vice President of Risk Education for SVMIC where she develops educational programs and assists policyholders and staff with risk management issues. Ms. Loomis is a member of the Tennessee Bar Association and American Society of Healthcare Risk Managers (ASHRM). She serves on the Risk Management/Patient Safety Committee of the Medical Professional Liability Association. Ms. Loomis is a speaker on risk management and professional liability topics at industry seminars, medical schools and residency programs.
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