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The Sentinel: September 2023

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Scores Available for Medicare's Quality Payment Program

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

The federal government recently released the scores for the Quality Payment Program. Feedback about your performance as reported for 2022 is provided - along with your 2024 payment adjustment. Audits are available by request; these targeted reviews must be requested by October 9, 2023, at 8:00 pm EST. The pe...

Patient Messages: Pathway to Payment

Practice Management  |  Elizabeth Woodcock, MBA, FACMPE, CPC

Once documented and clipped neatly to the patient’s chart, messages today primarily arrive in an electronic format. Like the days of paper, electronic messages represent a record of the patient’s request. They are inherently accompanied by the record, accessible with just a few keystrokes. The adv...

Risk Matters: Minimizing Risk with Temporary Employees

Risk Matters  |  Jeffrey A. Woods, JD

As reported by many news outlets and industry experts, the healthcare profession is suffering a severe shortage of workers at every level.  This crisis was only worsened by the COVID-19 pandemic and is projected to continue for the foreseeable future. As a result, healthcare institutions and medical prac...

The Most Important Thing

Closed Claim Review  |  John T. Ryman, JD

“The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw In real estate, it is often said that the most important thing is location, location, location. In healthcare often the most important thing is communication, communication, communication. T...

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